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Amazing experience. Personal. I lost my husband two years ago but he left instructions for fridge repair. I was so happy with turn out. Not only did gentleman remember my husband, he replaced part with new part my husband had stored away that I didn’t know about! Honest, kind and heartfelt!
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GREAT SERVICE AND GOOD PRICING FOR QUALITY WORK!!!! 5 STAR ⭐️ I always say you get what you paid for, and I really am truly satisfied with … More
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I have had the pleasure of using Air Express as our go-to service technicians for many jobs in the past, both for my family as well as some of my real estate clients. They never disappoint and always do a fabulous job. The customer service has always been excellent and I couldn’t recommend them enough! 5 Stars ⭐️
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My oven wasn’t working and I needed help right away. I called and received service for my appliance right away. Unit was working perfectly and price was good.
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I called because my refrigerator was not cooling properly. They came out, same day and took care of the unit. Had the unit working shortly after. Customer service was great from the office and the technician. The price for repair was reasonable too. I am definitely using them again!
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I had commercial oven issue. It was the weekend and I needed it fixed very quickly. This company was a Godsend. They came within 2 hours in the morning. The technician knew the exact issue, and told me it was common to have the issue for that brand and year. The part was replaced the same day. Thank you.
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Phenomenal service from the men over at air express, always call and ask for jay if I have issues with my appliances the guys a genius. Got my Maytag dryer running in no time, even looked at a refrigerator in my garage I haven’t come around to fixing and he had that running in an hour! A+
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I had a gas fireplace that needed to be serviced and repaired, made an appointment for several weeks in advance due to my scheduling constraints, and they were on time within the promised time slot, quickly serviced and repaired the … More
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Though there was some initial miscommunication between their office and the technician about arrival times, the technician diagnosis of the problem went quickly. He said he would be back the next day to fix it, but failed to call to say he was sick the next day. Once I called to ask for when he was to come, we arranged for the following day. When he came he got right to work and cleaned and fixed our fireplace with an added remote.
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Fireplace stopped working, needed it repaired asap. After searching around and getting referred to by a friend, I came across Air Express Appliance. The whole process was very professional and quick, very stress-free on my part. Great … More
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Nothing short of the best had them out a day before Christmas and repaired my oven just in time!! Saved me the hassle and embarrassment of not being able to host my in laws, thanks A+
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Love them! Great customer service! Air Express Appliance really made me feel like a friend and definitely earned my trust. They came to my house to deal with a leak in my dishwasher and found the problem with ease. It was a quick fix with … More
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Solid company, I called them out to my gym over the weekend to have a look at my AC unit, the tech had it up and running in an Hr just in time before I had my clients come in, don't hesitate to use them
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Great service. Had a tech out to get my oven fixed just before thanksgiving and was able to host guests from out of state which I was afraid I wouldn't be able to! Very prompt in such an emergency. Highly recommend for sure.
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The provider identified the problem, quickly secured the necessary part and completed the repair in short order. Given the age of the oven, I was pleasantly surprised that the provider worked so diligently to get to the bottom of the problem. I will call this provider in the future when a similar need arises.
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On Saturday, September 26, 2015, my clothes dryer suddenly began to lose heat. At first, it was partially drying my clothes. Then it would not dry them at all. I checked the lint filter, which I clean after every load, and I tried to dry them on different cycles...but to no avail. On Monday, September 28, 2015, I contacted Air Express Appliances, and they agreed to come to my home on Tuesday, September 29, 2015, between 6pm and 8pm to check it out. On Tuesday, Hamid arrived at my home promptly at 07:00pm, even though it was pouring rain outside. He took care to dry himself off and cover his shoes before he came inside. Hamid patiently and methodically explained every thing that he was doing as he ran diagnostic checks on the dryer. To my surprise, though, the dryer was working, and he could not find anything wrong with it. Hamid checked and rechecked everything to be sure he wasn't missing something. He vacuumed/cleaned the lint/dust from all of the internal components before he put the dryer back together. He then went outside, in the pouring rain, to make sure hot air was blowing out of the dryer vent hose. I am extremely appreciative of the care and patience Hamid showed with the diagnostics, especially considering his trip to my home in bad weather, only to find there was nothing wrong with the dryer. Hamid asked me to give Air Express a call if the dryer began to lose heat again. I did laundry again on Saturday, October 3, 2015, and the dryer worked fine. But I will definitely call Air Express in the future should I have any appliance service needs. Thanks Hamid!!
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He repaired the dripping line, hooked it up as apparently it should have been. Cleaned the floor under and behind in the nook! Couldn't have been more professional! I offered him a cold bottle of water (which he turned down but I certainly wouldn't have minded and actually wanted him to take). I will certainly use again for any needed repair, etc. - I've already told many people about this company. I was only charged for the basic service call.
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I ended up paying more than the "Big Deal" I purchased. I had to pay more to open up the system to remove light debris that had got caught in there and it wasn't allowing the arm to swing properly.
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Our sears Kenmore refrigerator started leaking two days ago. Since it's under warranty, we called Sears. They scheduled us for service on 9/12! We called them back and told them it was an emergency. We were told the tech would call us back. We are still waiting! I looked on Angie's List and called Air Express Appliance Repair Service yesterday. The scheduled us for service to day. Jay arrived on time. He was very professional, knowledgeable and friendly! He was very fast and efficient. We will onlu use this repair service from now on. Thank you Air Express for being there for us and responding so quickly to our S.O.S.
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Hamid came to home and was very punctual, calling to let me know when he would arrive. He took his time to look at each unit and determined that the compressors are not working. Unfortunately with this type of unit, it doesn't make sense from a cost perspective to fix them so I need to the replace them. He was extremely helpful in explaining and giving me a realistic answer so that I wouldn't pay for unnecessary work. He also asked that I contact him when I am ready to replace. He said he would see if he could get a better price on any unit I was interested in and make sure they were installed properly to maximize the efficiency. He was really great and when I do replace them, Air Express Appliances will be my first call.
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